FAQ | Ask a Question
Have a Question?
If you have a question that has not been answered on the Flight Line Skybox, Seating, Turn One Track Side Camping, Premium Camping, Performer, or other page of the website it may have been asked and answered below. If you don’t see it here you can submit a question on this page or call the info line at (321) 395-3110.
Frequently Asked Questions
GENERAL QUESTIONS
- Where is the air show?
Atlanta Motor Speedway – 1500 Tara Place, Hampton, GA 30228 (the intersection of Highway 19 and 41). - What are the hours of the event?
Gates open each day at 10 am. Flight performances on Saturday take place from roughly 11:30 am to 3 pm; on Sunday, from roughly 11:30 am to 2:30 pm. - Where is the entrance to the event and how do I get there?
The entrance for all spectators is located at Gate 12 of Atlanta Motor Speedway. For directions and parking info, Click Here. - What time does the Flight Line Skybox open?
10:30 am each day. - Is re-entry allowed into the Atlanta Motor Speedway?
Re-entry is allowed into Atlanta Motor Speedway. Please make sure to get your hand stamped upon exit for re-entry into Atlanta Motor Speedway. - Will the schedule be the same both days?
Mostly. Performers are scheduled to perform both days unless noted otherwise on the Performer page. - What is included in the price of admission?
Grandstand Seating gets you access to the event grounds from 10am-4pm to view the static displays and aerial performances. Preferred Seating gets you access to the Preferred Seating with chairback seating area and access to the event grounds from 10am – 4pm. Flight Line Club Skybox admission gets you access to the event grounds from 10am-5pm and access to the Flight Line Skybox (located inside of Club One) starting at 10:30am. - Will any aircraft or helicopters be on display?
Yes, some civilian performer aircraft and helicopters will be on display in the tri-oval infield prior to the start of the flight performances. - Do you recommend ear protection for children?
Ear protection is not required, but is recommended, especially for children under 5 who may be startled by the noise of the aerial performance teams. - How do I request media credentials?
Please contact our Director of Public Relations, Chris Dirato at pr@air.show no later than 2 weeks prior to the show. Due to the volume of request, please note that only credentialed media are eligible for media credentials to the event.
SECURITY QUESTIONS
- What is not allowed into Atlanta Motor Speedway?
Coolers, outside food and beverage, weapons of any kind, fireworks, drones, hoverboards, skateboards, canteens, camelbacks, tent structures, self-standing umbrellas and pets are all prohibited. If you arrive to the front gate with these items, you will be directed by security to return them to your car or to discard them in a trash receptacle. - Can I bring a cooler with snacks and drinks to the show?
NO, outside coolers and food/beverage are NOT allowed into Atlanta Motor Speedway. If a patron has special medical dietary restrictions, items will be allowed in reasonable quantities if accompanied by a doctor’s note. You will be asked to present your doctor’s note to security upon entry to the event. - Can I bring an umbrella?
Personal, handheld umbrellas will be allowed into the event. Self standing umbrellas and tent structures are strictly prohibited due to safety. - Can I bring sunscreen?
Sunscreen will be allowed into the air show and its use is highly recommended. - Are backpacks allowed?
Backpacks are allowed and will be subject to security inspection upon entrance into the air show. - Are cameras and video recorders allowed?
Yes, feel free to take as many photos/videos as you would like and share them with us on social media. - Can I bring my own chair into Atlanta Motor Speedway?
Chairs are not allowed into Atlanta Motor Speedway, as seating is provided. - Can I bring a stadium seat/cushion?
Yes. All stadium seats or seat cushions must be smaller than 18 inches wide. - Are pets allowed entry to the show?
Pets are not allowed into Atlanta Motor Speedway. Service animals are permitted. - I have a toddler, can I bring diapers and his/her food?
Diapers will be allowed into the air show. Baby food, formula, breast milk, etc. are allowed in reasonable quantities. Please present your items for inspection upon entry into the event. - Is smoking/vaping allowed in the air show?
NO, remember, we are at a stadium and smoking/vaping is not allowed anywhere on the grounds. There will be a designated smoking area just outside of the main gate. - Is tailgating permitted in Parking Lots for the Atlanta Air Show?
Due to safety and security, tailgating or loitering of any kind in the parking lots is strictly prohibited. This will be STRICTLY ENFORCED. - Is camping available?
Tent and RV camping will be available only in designated areas. There is no overnight parking in the general admission or VIP parking lots. - Do Flight Line Skybox tickets include parking?
YES, each Flight Line Club Skybox ticket purchase includes a reserved parking permit for the VIP lot adjacent to the Gate 12 entrance.
PARKING QUESTIONS
- Where is Parking located?
Parking is located on Atlanta Motor Speedway grounds and is FREE. There are 887 acres, and there is plenty of room for everyone who wants to park on our grounds to do so. Be aware that if you are being charged to park, you are not on Speedway property. - How much is Parking?
Parking is FREE with the purchase of tickets. - Is there motorcycle parking?
Yes, upon your arrival, please tell parking attendants you would like to park on a hard surface and they will direct you there. - Is there RV parking?
Yes, upon your arrival, please tell parking attendants you would like to park your RV in a surface paved lot. If you are coming in an RV, we do have Turn One Trackside Camping and Premium RV Camping available for the show. - Can I ride my bicycle to the air show? If so, where can I park?
Yes, you can ride your bicycle to the air show. You will be able to park and lock up your bicycle in all official air show parking lots. - Can bicycles be ridden into the speedway?
Bicycles are not allowed inside the admission gates in the speedway.
FOOD AND BEVERAGE QUESTIONS
- Is there going to be food & drink for purchase at the event?
Various food & beverage items will be available inside the event site including beer, prices range from $2-$11. - Will food and beverage available for purchase be cash only? Will credit cards be accepted?
Food and beverage vendors will accept both cash and credit. - How do I become a food vendor at the air show?
Please reach out to Levy Restaurants at Atlanta Motor Speedway, they are the exclusive food and beverage company for the speedway.
ACCESSIBILITY QUESTIONS
- Is handicap accessible parking available?
Yes, and it is located near Gate 12 with golf cart transportation from the entrance gate up to the concourse level. - Do you have any special provisions for the handicapped?
All public areas of the air show are handicapped accessible. There are elevators available for access to the seats and Skybox areas. - Will wheelchairs or scooters available for rent at the event?
Wheelchairs and scooters will not be available for rent, but you are more than welcome to bring your own. - Where is handicapped parking located?
Handicapped parking is located in the surface lot near Gate 12 by the main entrance to the event.
TICKETING QUESTIONS
- Is there a special military discount?
Yes, Active Duty/Reserve military and guard can save 50% at the gate with discounted military grandstand pricing of $15 for adults and $10 for children 7-12 on up to four tickets per service member. To qualify for the discount, please present your military or veteran ID at the ticket window. In addition, active duty/reserve and guard attending in uniform will be admitted for free! Thank you for your service and we hope to see you at the show! - Is there assigned seating in the Flight Line Skybox?
Seating is not assigned in the Flight Line Club. There will be enough seats for all ticket holders. - Will tickets be available at the gate on the day of the show?
Flight Line Club VIP typically sells out in advance of the show. General admission tickets will be available for purchase at the gate. - If I purchased tickets for Saturday and can’t make it, can I use them on Sunday instead?
You cannot use your Saturday ticket for Sunday or vice versa. If you would like to change the date of your ticket, please just reach out to our box office by telephone at 877.766.8158 or email by Clicking Here. We are happy to issue you new tickets for the alternate date. - Can I present my tickets on my cell phone?
You will be able to present your tickets for entry into the air show on your cell phone. - I purchased my tickets in advance, but have not received them, what do I do?
Contact our box office by telephone at 877.766.8158 or email by Clicking Here. and they will be able to assist you. - I lost my tickets, what do I do?
Contact our box office by telephone at 877.766.8158 or email by Clicking Here. and they will be able to assist you. - What is your rain policy?
In the event of non-authorized intervention, weather or other causes beyond our control, the event may be terminated or suspended and tickets are non-refundable. If the event is cancelled in its entirety on Saturday due to weather, tickets will be honored on Sunday. If the event is cancelled in its entirety for the weekend due to weather, tickets will be refunded or honored at the 2020 event.
Will we get a refund for Sunday’s show due to the cancellation?
I accidentally purchased tickets for Saturday instead of Sunday. Can I turn my tickets in and get them replaced?
Hey Stef – you will need to call our box office at 877.766.8158 and have them reissue you tickets. So long as they were not scanned for Saturday’s show, you should be fine to do a one-for-one exchange.
I just called the number and they are refusing to help me. Do you have another number I can call? The tickets were not scanned. I simply did not realize they were connected to a specific date.
Hi Stef, please email info@completeticketsolutions.com and CC info@air.show. We’ll be happy to assist you.
I just sent the email. Thank you
Also, we apologize for the extra step – typically, we are unable to do a ticket date exchange after the Saturday of the show, so our ticketing box office agent is simply following procedure! But we’re happy to take that extra step to assist you.
How bad does the rain have to be in order for show to cancel?Does it have to be lightning, within a certain vicinity?
Show is still on for today! Please stay tuned to our Facebook page for further updates, as we’ll share more details about today’s show with everyone after the Air Boss briefing this morning.
Can I fly my drone to video some of the aircraft up close?
No! Drones are strictly prohibited and you will be massively fined by the FAA.
Is the show still on for Sunday, 10/13/19? We have about an hour drive and want to make sure before we head out.
Show is still on for today! Please stay tuned to our Facebook page for further updates, as we’ll share more details about today’s show with everyone after the Air Boss briefing this morning.
Where to the aircraft take off and land?
Some from Dobbins AFB, some from Henry County Airport.
What will happen if the show will not happen due to weather on Sunday? Will we be refunded? Or will you just pocket the profit?
The show is not cancelled on Sunday. Please see our weather policy on the FAQ page, last question under ticketing for the full rain policy: FAQ page
Yes, I read that. Under the question in the FAQ, it stated if it is canceled in its entirety on Saturday then tickets will be honored on Sunday. If it’s canceled in its entirety for the weekend then tickets will be refunded or honored in 2020. You state nothing on Sunday only canceling happenings but I assume if it is canceled in its entirety on Sunday that we can have our tickets honored next year. However, everything says in its entirety. So if we see one plane fly over or only see one event, it wasn’t a total cancellation and We got our money’s worth? Doesn’t seem right to me but ok, you just making your money.
I would also like to know this information. If the event is canceled or shortened due to weather, I certainly hope we do not get the short end of the stick. We are all paying a lot of money and taking time to go see this event.
Show is still on for today! Please stay tuned to our Facebook page for further updates, as we’ll share more details about today’s show with everyone after the Air Boss briefing this morning.
The weather is awful here in Marietta, is the show canceled or not because we dont wanna drive over an hour and waste our time?
Show is still on for today! Please stay tuned to our Facebook page for further updates, as we’ll share more details about today’s show with everyone after the Air Boss briefing this morning.
Where to the planes take off from? Is there a runway or air strip close to the speedway?
Some come from Dobbins AFB, others from Henry County Airport.
I’m photographer. Can I bring my tripod? any area for photographers? Two big lens and one tripod.
Tripod is fine; we just ask that you be courteous to other guests around you. Should a volunteer or security personnel ask you to shift location, we ask that you comply!
Hey I was just wondering my mother and father is going to be in the infield with their RV how many cars can I park in the same area
1 additional car is allowed with an RV pass.
I received the email regarding the weather on Sunday, we are unable to attend Saturday due to our work schedules. If it is rained out will we be able to receive a refund?
Hi Jennifer, so the show on Sunday isn’t cancelled, we’re simply making the offer available for any guests who are concerned to attend on Saturday if they’d like. The Sunday show is still on, so we do recommend still attending! There are no refunds.
But you would allow the tickets to extend to 2020 if it does rain out – correct? Or are you saying this event is rain or shine?
Event is rain or shine, and as of today it is still on for Sunday.
I purchased 6 Preferred seats but only received 1 Parking pass. I need 2 passes. I’ve tried to call the 888-302-5444 number several times and it does not connect.
Hi there, please call our box office at 877.766.8158 and they’d be happy to issue you an additional parking pass.
Thank you. I also called that number and they said they needed to get approval from the promoter to send me an additional pass. I’m waiting for that. Hopefully it will arrive soon.
Do you offer senior discount
Hi Laura, there is not a senior discount, but tickets are still on sale for 25% off if you purchase tonight before midnight online.
It has been stated that coolers or outside food and drink are NOT allowed and that this is due to the policy of the venue. However I regularly attend events at AMS and I bring a cooler nearly every time. Furthermore a quick check of the AMS website under their FAQ section clearly states that both coolers and outside food and beverages ARE allowed. Including alcohol. So is this a policy of the Air Show or is this a mistake and they actually are permitted?
They are not permitted for security reasons. Thanks for checking.
So that’s how this site is run… I catch the moderator of this FAQ thread lying to patrons and call you out on it. But rather than respond you just delete the post? As well as the replys to others that were lied to. The food and beverage policy is YOURS! Not the policy of AMS as has been stated. It also is not a security issue. As you are more than willing to allow backpacks as long as they’re inspected. Coolers could just as easily be inspected. This is purely about not allowing people to bring anything so they have to buy overpriced food from your vendors. Which is fine, that’s your right. Just tell people that. Don’t lie to patrons about who’s policy it is. I wonder how long it will take to delete this repl………..
Will we get refunded if it rains on Sunday and the event gets cancelled? I got the email about being able to go on Saturday but we cannot make it Saturday
Hi Monica, so the show on Sunday isn’t cancelled, we’re simply making the offer available for any guests who are concerned to attend on Saturday if they’d like. The Sunday show is still on, so we do recommend still attending! There are no refunds.
I understand that Skybox tickets usually sell out ahead of time. But, I am not sure if I can attend. So, if they are available, may we buy on Saturday at the venue?
Hey Phil, so unfortunately, the VIP area for Saturday is completely sold out, so no one is able to buy onsite (or online) at this time.
Can I bring in a photographic tripod for my camera?
Yes, a tripod is just fine! We just ask that you please be courteous to guests around you, and if a volunteer or security person asks you to shift locations, that you comply.
Since the venue is a motor speedway and not an airport, where do the aircraft take off and land?
Never mind, I looked at google earth and saw the airport next door. lol
Hey Marshall, some of our planes take off from Dobbins AFB and others from Henry County Airport.
hi, im a tourist, is there some transportation from atlanta to the air show area ?
Hey Sebastian, your best bet is to take a ride share – it’s very affordable from any of the area around Atlanta Motor Speedway.
If can’t afford to get in can watch from parking areas? What
Hi Jonathan, for safety reasons there is no viewing from the parking area. Parking is free, but you do need a ticket to get into the parking area.
What time does the event/venue close on Saturday (i.e. what time do people get kicked out)
Show ends at around 3 pm and guests generally are departed by 4 pm.
Does the prohibition of drinks include bringing water as well? And does the prohibition of food include small snacks like trail mix bars for our kids?
Thanks.
Hey Chris, 1L of water per person is fine. No other outside food or beverage is allowed, but there will be snacks for sale in the stadium.
Your website only shows an air show schedule for Saturday Oct 12th, does the same schedule also apply for sunday, Oct 13th?
Hey TIB – Sunday sequence is shown here. Same planes as Saturday, but different schedule of events.
Are there chairs / seating on the rooftop viewing platform?
Hey Kevin, there are not seats up on the rooftop, but is seating in the VIP box.
What time do the parking lots open?
Parking opens at 9 am, gates open at 10 am – there’s plenty of parking so we recommend arriving near 10.
Is Wifi available at the Air Show?
I don’t believe that there is a public WiFi network available at the show.
My husband is medically retired, has military ID, does that qualify for the discount for our family?
Yes, so long as he’s got his military ID you are fine!
I am a Veteran with my “Dog Tags” and Honorable discharge papers.
Does that quality for the military discount?
Hey Don, I believe that you do need to have some form of veteran ID – so if you’ve got the seal on your driver’s license, or any type of ID or form issued by the Department of Veterans Affairs.
can we bring a stroller in for our toddler?
Absolutely! There are ramps up into the stadium itself, but you may still then need to carry the stroller up the stairs to get to the seats of your choice.
The military discount says $10 for children ages 7-12. Are children under 7 free for military?
Children 6 and under are free in general admission seating.
Hi, My family eats kosher food. will we be able to bring our own food?
Thanks
Hi Naomi, there is no outside food or beverage allowed besides 1L of water per person, which is Atlanta Motor Speedway regulations. The show runs noon to 3 pm, so you should be okay to eat ahead of time.
So you discriminate against Jewish Americans ???
Hey Dovid, we definitely don’t discriminate and work with our guests to make accommodations where ever possible. The no outside food or drink policy is set by the venue, but we do our best to work with the guests to accommodate. Our customer service team reached out directly to speak with the guest who posted this to further figure out a good working solution for them and their family!
can I bring a scanner so I can listen to the Thundebird pilots talking.
We will be broadcasting the audio for the show at the stadium, so there is no need for a scanner of any sort.
Do you need to have a clear pocketbook or can I bring my regular pocketbook.
A regular pocketbook is just fine, but will be subject to search at the gate.
I want to be able to talk to some air national guard men or women to just ask some questions will i be able to talk to some of them or will i only be able to talk to other members of the croud
Hi Alex, so we do have exhibitors throughout the concourse, including a few members of various military groups that will have booths. You are welcome to visit these booths and speak with the exhibitors.
I want to bring my 86 yr old mom. I’m looking at the 30.00 something reserved bleacher tickets. How can I get her a ticket in this section? She can’t walk up bleachers. We would be buying 3 tickets. Thank you
Hi Donna, there is handicap seating available via a ramp up into the stadium, with companion seats, so that you can sit together in our general admission area. I’d recommend going with that level.
i can’t seem to find the actual performer schedule anywhere. has it been posted?
Hi Dan, it will be posted in the next few days as any final performers are added to the line-up and we get the clearance from the Air Boss and the FAA – stay tuned to our Facebook page for when it goes live!
Your answer regarding Military discounts requires better clarity. Your answer states Active Duty and Reserve member tickets are discounted. Does this include VETERANS and RETIRED military with an I.D. as well? Please reply.
Thank you.
Please note that our FAQ under Ticketing, Question #1 states “veteran and military ID.”